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- INITIATION
- Expectations, Objectives
- Challenges
- Method
- Definitions
- Change and Risk Management
- Customer Involvement
- Principles for Success
- The Pilot Project
- The Life Cycle
- PLANNING AND JUSTIFICATION
- Purpose and Importance of Planning
- Selection and Justification
- Planning Principles
- Components of a Plan
- Estimating (Budgets and Deadlines)
- Project Approval
- Managing the Five Resources
- ORGANIZATION OF A PROJECT
- Selection and Allocation of Personnel
- Roles, Responsibilities: Customer-Supplier
- Different Models
- Consultants and Contractors
- DIRECTION OR LEADERSHIP OF A PROJECT
- Basic Concepts and Teamwork
- Communication
- Motivation
- Delegation
- CONTROL, EXECUTION AND CLOSING
- Follow-up Principles
- Efficient Follow-up Mechanisms
- Meetings
- Budget Control
- Changes and Unresolved Issues
- Project Control Software
- Project Documentation
- THE PROJECT LEADER: LEADER OR BOSS?
- Leadership
- Authority and Responsibility
- Success