Course content: Managing Effective Meetings

1. INTRODUCTION
   1. Expectations and Objectives
   2. Problems and Errors
   3. Cost and Importance of Meetings
   4. Types of Meetings
2. PLANNING AND ORGANIZATION   
   1. Preparation
   2. Roles and Responsibilities
   3. Tools
3. FACILITATION AND FOLLOW-UP
   1. Facilitation
   2. Problem Situations
   3. Communication: Essential Elements
   4. Decision Making
   5. Win-Win Attitude
   6. Follow-up
4. APPENDIX: WORKSHOPS